Refund policy

30-day first-order promise

Try your first Daily Pair for 30 days. If it is not for you, request a refund of the Pair's product price within 30 days of delivery, even if you have opened the bottles.

The promise covers one Daily Pair on a customer's first order and one claim per customer and household. Additional Pairs, subscription renewals and delivery charges are not covered by the promise.

Contact customer care within 30 days of delivery. Include your order number and a brief reason. We may request a photograph of the bottles and batch numbers. Approved refunds return to the original payment method.

This promise does not affect your rights for defective, damaged, incorrect or incomplete goods.